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Michael Cheng, from Web Agency to Founder of & Why Customer Support is the Last Person You Should Hire in Your SaaS Business

Michael Cheng founder of &

Michael Cheng is an amazing serial entrepreneur, the founder of Lumen5 and which he created after he discovered a need, among his WittyCookie web agency clients, when he realized why they needed a website and how they marketed their content. Michael has been featured on Maclean’s Magazine as one of Canada’s Future Leaders, on…

Tracy Childers: “The Dangling Carrot Trick” and Building “WishList Member™”, the Ultimate Tool for Creating Your Own Membership Site!

Tracy Childers founder WishList Member™

“Prove you can finish what you said you would do”, those were the words that have had the biggest impact on today’s guest, Tracy Childers. Tracy is the co-founder of “WishList Member”, which he created together with his close friend Stu McLaren who had some challenges with creating a membership site and a lot of…

Todd Olson: Creating to help Product Managers Build Products their Clients Love & Scaling it to 175 Employees

Todd Olson, founder

Todd Olson is co-founder and CEO of Pendo, a 175 employee business, a product experience platform that helps product teams create software customers love. A three-time entrepreneur, Todd has experienced the highs and lows of running fast-growth technology companies. A proficient coder by age 14, he spent his teen years working as a database designer…

Hani Mourra: Created Four Successful SaaS Products Solving his own Business Challenges

ToE 078 Hani Mourra, founder, Simple Podcast Press

Today we are talking to Hani Mourra. Hani knows the details of content sharing across many platforms and got a keen eye spotting the opportunities to help us content creators do it better, faster and more consistent so we improve our impact. Hani Moura is the founder of, Simple Podcast Press and Simple Social…

Will Fraser: The creation of Saasquatch in FIVE short days, from decision to pivot, creating a new product and first paying client.

Will Fraser founder

Today we are talking to Will Fraser founders of Referral SaaSquatch a Customer Referral and Refer-a-friend Software Platform. And today we are going to be talking about a massive pivot from a business that was not creating enough revenue to deciding to pivot and signing on full paying customer before writing a single line of…