Michael Devellano: How to automate sales, marketing and support processes for SaaS & eCommerce entrepreneurs

Michael Devellano author of AutomateGrowth.biz and founder of CloudAdvisory.io

Today’s guest is Michael Devellano, founder of Cloud Advisory LLC that helps clients automate processes in their business, and he is the author of “Automate + Grow: A Blueprint for Startups, Small and Medium Businesses to Automate Marketing, Sales, and Customer Support”.

Today we’ll be talking about how we can grow our business faster by automating our key business processes and which.

 

 

What you will learn

How Michael spotted the idea for CloudAdvisory.io helping businesses automate processes such as marketing and customer support processes using online SaaS tools and integrate them.
90 Day business review where you should make a list of thing to improve (Dan Sullivan)
  • A list – Less important and annoying stuff you should eliminate or possibly automate.
  • B list – Important but repetitive tasks we should automate or delegate.
  • C list – The stuff that is important and you like to do, creative and high-value tasks
Before you start automating, spend a good amount of time detailing what you want to achieve with your clients and what the client journey looks like in detail.
Automating the daily life of a sales rep to support sales reps becoming more efficient.
Marketing automation first then sales automation and customer support automation as the last step.
Marketing
  • Lead capturing from campaign landing page into your CRM system
  • Drip automated email to follow up on prospects to mature them to leads
Sales
  • Quotation automation
  • Insight into what has been sold
  • Post sales processes followup with automated email flow
Customer Support
  • Self service
  • Customer support community where customers support each other
Have you detailed out how your customer journey looks like so you can automate it?
We are the average of the five people we spend the most time with. Changing the people we surround ourselves with is the fastest and most profound change we can make for our selves.
Mastermind groups for expanding your mindset to grow your self and your business.
Dynamite Circle Mastermind http://www.tropicalmba.com/dc/
Iron Sharpens Iron Mastermind (www.viewfromthetop.com)
Beware of what you put in your head, the same way we need to eat healthy.
“We are what we thing about all day long”

 

 

Quotes mentioned

 

 

Resources mentioned

BOOK Automate & Grow

Get your copy directly from Michael right here: www.automategrow.biz

  • 6mos on www.honchocrm.com
  • free A+G workbook
  • 30 min skype consultation with Michael Devellano

Automate and Grow by Michael Devellano, A Blueprint for Startups, Small and Medium Businesses to automate marketing, sales and customer support

The Book shows you a step by step way to create a custom digital strategy to transform how your business attracts, acquires and keeps customers

 

Dynamite Circle Mastermind http://www.tropicalmba.com/dc/
Iron Sharpens Iron Mastermind (www.viewfromthetop.com)

 

Connect with Michael Devellano

michael@cloudadvisory.io

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